We safeguard AIA's financial well-being by ensuring our products are well designed and suitably priced. We also analyze business performance to ensure proper management of the insurance policies in force, while maintaining adequate reserves, reinsurance, and capital levels to fulfill our obligations to policyholders.

We support and develop AIA's Premier Agency channel through programs designed to raise the productivity and professionalism of our agency service.

We support corporate clients by providing employee benefits, pensions, and voluntary solutions to cover workforce needs and to assist with talent retention.

We safeguard AIA's financial interests through effective financial controls, timely and accurate management information, and insightful financial analysis to support and drive the business forward. We are also responsible for all external reporting, including statutory and regulatory filings.

We partner with the business to attract and retain the best people through workforce planning and recruitment, organization culture and employee engagement, performance management and capability building, and rewards and recognition.