Skip to main content
  • Eng
  • සිංහල
  • தமிழ்
  • Search
  • AIA Sri Lanka
  • Our Products
    • Savings
    • Retirement
    • Protection
    • Health
  • Life Challenges
    • Planning for retirement
    • Managing health issues
    • Higher education for my child
    • What Matters
  • About AIA
    • Our Commitments
    • Our People
    • Customer Relationships
    • Our Wealth Planners
    • Accolades
    • Media Centre
    • Careers
    • Our Partnerships
  • Help & Support
    • Premium Payment Options
    • Branch Network
    • Customer Complaints
    • AIA Sri Lanka Customer Complaints Handling Procedure
  • MY AIA
    • AIA Customer Portal
AIA
  • Our Products

    Our Products

    Find our products and services according to your protection and wealth management range needs

    See more

    For Individuals

    • Savings

      We have the solutions to help you live the dream you wish and protect the ones you care

    • Retirement

      it's about time you thought about your happiness and aspirations.

    • Protection

      We care about your family's well being as much as you do

    • Health

      The best care for you and your family.

  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Planning for retirement

      Life after a career can be a scary thought

    • Managing health issues

      Do Sri Lankans face unique health challenges?

    • Higher education for my child

      Earning a degree remains a difficult hurdle for many Sri Lankans

    • What Matters

      Information and resources to help you make wise investment decisions and healthy lifestyle changes.

  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    More about AIA
    • Our Commitments

      Our initiatives are nationally relevant and contribute meaningfully to the well-being of the community.

    • Our People

      The leaders of AIA in Sri Lanka

    • Customer Relationships

      Creating a unique customer experience

    • Our Wealth Planners

      We all have hopes and dreams for the future

    • Accolades

      Proof of our competence and good governance

    • Media Centre

      New and Information about AIA

    • Careers

      Interested to join our AIA family? Look for a role that suits you.

    • Our Partnerships

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Premium Payment Options

    • Branch Network

      You are welcome at any branch

    • Customer Complaints

      going further to understand and meet customer needs

    • AIA Sri Lanka Customer Complaints Handling Procedure

  • MY AIA

    AIA Customer Portal

    Login or register to access and manage all your policies, claims and more.

      Customer
    • AIA Customer Portal

    My AIA

    Access to the portals of your choice.

      Customer
    • AIA eInsurance Portal

  • Language Select
    • Eng
    • සිංහල
    • தமிழ்
  • Search
  • Contact Us
    • CALL US

      Open: 8:00am to 5:00pm, Mon - Fri

    • Email Us

      We will contact you in your preferred way

2021
Prev
Get In Touch
Back to Top
  • {{title}}

    {{label}}
  • AIA Sri Lanka steals the show at the most prestigious FITIS Digital Excellence Awards Ceremony 2021.

    Colombo, 14 December 2021


    AIA Sri Lanka wins big at the prestigious FITIS Digital Excellence Awards Ceremony 2021. FITIS is the apex body for Information and Communication Technology (ICT) in Sri Lanka which covers all major industry segments. AIA was recognized among some of the big names in the Telecommunication, Banking, Financial Services, Insurance, Manufacturing and IT sectors. AIA’s Chief Technology Officer, Umeshi De Fonseka said “It was an honour to also be the only insurance company to win multiple awards at the FITIS awards ceremony.”

    AIA Sri Lanka secured the most esteemed GOLD AWARD of the night, in the Corporate IT Awards category. This award is testament to the strategic investments AIA has made on the digital transformation journey under its multi-year Technology, Digital, Analytics (TDA) strategy which includes cloud adoption at scale, big data infrastructure and analytics, customer experience, cyber security and governance, system availability and clarity in future direction. The best practices adapted along their transformation journey was to ensure an efficient and smooth experience for customers and employees.

    AIA was also awarded the merit award in the Customer Centric Process Automation category for its digital operational excellence. The company has digitized the entire customer journey from the point of solicitation to policy issuance and automated most of the purchase journey making customer convenience the focus of their efforts.

    Sharing his thoughts Nikhil Advani said, “each award was a well-deserved tribute to the hard work of the dedicated teams that assisted in the digital transformation across the company. These strategic IT initiatives help our customer experience tremendously by providing a world-class digital experience, as well as increasing the efficiency of the business by improving the speed and unit costs of servicing our customers. Winning the main award of the night at the FITIS awards ceremony was a fantastic milestone for us and validates our commitment to leveraging new technology to drive better business outcomes for AIA Sri Lanka.”

    Director IT and Chief Technology Officer, AIA Sri Lanka, Umeshi de Fonseka added, “the awards are a testament to our continuous commitment to best practices in all areas of Technology, Digital and Analytics at a time when it has never been more important to our customers and employees. Despite the challenges brought about by the pandemic, our team worked determinedly towards achieving our ambitious TDA goals. AIA just celebrated 100 years of protecting lives and we are setting the foundation towards building a more robust and agile organization that will respond to changes faster and continue to lead from the front for the next century.” 

    +94 11 2310310

    AIA Tower, 92, Dharmapala Mawatha
    Colombo 07
    Sri Lanka.

    Fax : (+94) 11 4715892

    Email : lk.info@aia.com

     

    Contact AIA

    +94 11 2310310
     

    AIA Tower, 92, Dharmapala Mawatha
    Colombo 07
    Sri Lanka.

    Fax : (+94) 11 4715892

    Email : lk.info@aia.com

    go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    explore aia

    Our Products

    How to lodge a complaint

    About AIA

    Media Centre
    Careers

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.

    Explore AIA

    Our Products

    How to lodge a complaint

    About AIA

    Media Centre
    Careers

    Copyright © 2016, AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA personal data policy (Sri Lanka) | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement .