AIA Insurance’s Premier Agency Circle (PAC) opened its Metro Office at the AIA Tower which is its Head Office in Colombo 7. AIA’s PAC office was opened with the objective of developing a fulltime Agency sales force. Full time agents are a new concept to Sri Lanka and AIA provides these handpicked Wealth Planners a highly specialised training and management programme that is designed to fast track them towards achieving Million Dollar Round Table (MDRT) membership. MDRT, is the highest qualification for Life Insurance Agents. PAC Metro is the second office opened under the PAC initiative and focuses on active involvement in quality recruitment and team performance development.
AIA’s CEO Nikhil Advani noted that “newly recruited sales personnel will be trained at a fully digitized, wireless and paperless distribution office which is a dedicated training centre for PAC agents. AIA’s PAC is a pioneer, and as of now, the only of its kind, ‘full time Agency’ concept in Sri Lanka.”
Deputy CEO and Chief Agency Officer Upul Wijesinghe added “MDRT members are required to generate a higher level of production and demonstrate exceptional professional knowledge, strict ethical conduct and outstanding client service. Notably, AIA Sri Lanka had the highest number of MDRT members from Sri Lanka for four consecutive years. But we want to do more to ensure the best quality of sales personnel to serve our customers better. This is our endeavour to create a newer, better calibre of Agency, as we accelerate our efforts be more customer centric.”