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Safety for Poson pilgrims

AIA FIRST CLASS BENEFITS

Exclusive AIA First Class Benefits

• Personalised attention to claim requests

• Prioritised contact centre assistance (011 2 310 310)

• Dedicated email service for your Policy / Claim requirements: (AFC@aia.com)

• Prioritised customer service at all branches

• Priority service for new policy requests

• Priority medical treatment procedures for new policy requests

• Second medical opinion service free from world renowned healthcare service provider 'MedNet' for critical illness

• Special discounts/ free benefits from partner organizations

• Unlimited 24/7 online doctor consultation services to AIA First Class customers & family members free by oDoc
Wider payment options

• 3330 island-wide payment centers

• 14 banks, Abans Centres island-wide, Cargills and Laugfs supermarkets.

• Option of paying via mCash and eZ cash

• Mobile and online payments via www.aialife.com.lk
Web portal

A dedicated customer portal where you can make enquiries and follow up on your policy information
Instant notification via SMS

Receive updates of your insurance policy, delivered directly to your mobile via SMS
Extended Hospital Network

Island wide Hospital network Of 62 hospitals