Skip to main content
  • Eng
  • සිංහල
  • தமிழ்
  • Search
  • AIA Sri Lanka
  • Our Products
    • Savings
    • Retirement
    • Protection
    • Sri Lanka's Healthiest Workplace
    • Health
  • Life Challenges
    • Planning for retirement
    • Managing health issues
    • Higher education for my child
    • What Matters
  • About AIA
    • Our Commitments
    • Our People
    • Customer Relationships
    • Our Wealth Planners
    • Accolades
    • Media Centre
    • Careers
  • Help & Support
    • Branch Network
    • Covid-19 form
    • Customer Complaints
    • AIA Family Protector
  • MY AIA
    • AIA Customer Portal
AIA
  • Our Products

    Our Products

    Find our products and services according to your protection and wealth management range needs

    See more

    For Individuals

    • Savings

      We have the solutions to help you live the dream you wish and protect the ones you care
    • Retirement

      it's about time you thought about your happiness and aspirations.
    • Protection

      We care about your family's well being as much as you do
    • Sri Lanka's Healthiest Workplace

      It is a science-backed wellness programme that helps you make positive changes to your health by rewarding you for living a more active lifestyle.
    • Health

      The best care for you and your family.
  • Life Challenges

    Life Challenges

    What matters to you most?

    View all life challenges
    • Planning for retirement

      Life after a career can be a scary thought
    • Managing health issues

      Do Sri Lankans face unique health challenges?
    • Higher education for my child

      Earning a degree remains a difficult hurdle for many Sri Lankans
    • What Matters

      Information and resources to help you make wise investment decisions and healthy lifestyle changes.
  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    More about AIA
    • Our Commitments

      Our initiatives are nationally relevant and contribute meaningfully to the well-being of the community.
    • Our People

      The leaders of AIA in Sri Lanka
    • Customer Relationships

      Creating a unique customer experience
    • Our Wealth Planners

      We all have hopes and dreams for the future
    • Accolades

      Proof of our competence and good governance
    • Media Centre

      New and Information about AIA
    • Careers

      Interested to join our AIA family? Look for a role that suits you.

  • Help & Support

    Help & Support

    We strive to assist you for all your inquiries with high touch customer service.

    Contact AIA
    • Branch Network

      You are welcome at any branch
    • Covid-19 form
    • Customer Complaints

      going further to understand and meet customer needs
    • AIA Family Protector

      Protection calculator
  • MY AIA

    AIA Customer Portal

    Login or register to access and manage all your policies, claims and more.

      Customer

    • AIA Customer Portal

    My AIA

    Access to the portals of your choice.

      Customer

    • AIA eInsurance Portal
  • Language Select
    • Eng
    • සිංහල
    • தமிழ்
  • Search
  • Contact Us
    • CALL US

      Open: 8:00am to 5:00pm, Mon - Fri
    • Email Us

      We will contact you in your preferred way
About AIA
Prev | Next
Get In Touch
Back to Top

  • {{title}}

    {{label}}
    • Partnership with spurs

    Customer Relationships

    Creating a unique customer experience

    AIA FIRST CLASS

    Reserved for AIA’s most exclusive customers. Enjoy a host of benefits and superior service as a member of AIA First Class, with a dedicated relationship manager to address your every requirement and tailor made solutions to suite your specific needs, AIA First Class membership guarantees you a superior customer experience.

    Rewarding Our customers

    We strive to go beyond expectations to deliver a unique customer experience. The way we respond to our policyholders are carefully managed to bring customers and their loved ones into focus and enhance our close relationships with policyholders. Real Rewards, our new customer engagement initiative inspires our customers to get the protection for their loved ones without any interruption. The lucky winners are picked out using a specially developed electronic draw system

    Enhancing value

    We have in place several ways to enhance how we meet the needs of our customers. We offer lasting solutions quickly. We measure customer satisfaction regularly and this helps to enhance the relationship we have with our policyholders. We also measure their attitudes for direct customer feedback. Research plays an important role to identify improvements they seek, develop need based products and customer engagement activities to keep a track of emerging needs. All key marketing decisons are supported by research findings and customer insights.  

    +94 11 2310310

    AIA Tower, 92, Dharmapala Mawatha
    Colombo 07
    Sri Lanka.

    Fax : (+94) 11 4715892

    Email : lk.info@aia.com

     

    Contact AIA

    +94 11 2310310
     

    AIA Tower, 92, Dharmapala Mawatha
    Colombo 07
    Sri Lanka.

    Fax : (+94) 11 4715892

    Email : lk.info@aia.com

    go to

    AIA.COM

    Visit our corporate site to learn more about AIA.

    explore aia

    Our Products

    How to lodge a complaint

    About AIA

    Media Centre
    Careers

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.

    Explore AIA

    Our Products

    How to lodge a complaint

    About AIA

    Media Centre
    Careers
    Copyright © 2016, AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | AIA personal data policy (Sri Lanka) | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement .