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To help us improve our services, please use this portal to lodge your complaints. Your feedback helps us serve you better.
All personal information obtained herein is collected for the purpose of enabling us to contact you and utilised in accordance with the AIA Personal Information Collection Statement ("AIA PIC"). Without your express authorisation, personal information collected will not be transferred to third parties outside of those stated in the AIA PIC. You may choose not to provide the personal information required, but this may result in us being unable to contact you.
By submitting this complaint, I acknowledge and consent to AIA Insurance Lanka Limited (“AIA”) collecting, processing, and retaining all personal data provided by me, including information related to any third parties. This data will be retained for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations.
I confirm that I have reviewed and understood AIA’s Privacy Statement, available on the AIA website, and I provide my full and informed consent to its terms. Furthermore, I affirm that I have obtained the necessary authority and consent from all relevant third parties for the submission and processing of their personal information by AIA, both now and in the future, in line with the Privacy Statement and applicable legal requirements.
